Yep, it's crazy. Here at Wemo, we respect your privacy and follow all guidelines laid out under both General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) regulations. Our goal is to provide you with a positive experience when using our apps, products and services, while at the same time keeping your Personal Information, as defined in the Belkin Privacy Policy (the “Privacy Policy”), secure. Going forward, if you’re a new Wemo customer, you’ll need to create a Wemo account to set up your devices. Tried the wemo app on another phone. Wemo is the simple way to a smarter home. I did not create a Wemo account. You acknowledge that the Open Source Software license is solely between you and the applicable licensor of the Open Source Software. SUBJECT TO CLAUSE 17(D) BELOW, YOU AND BELKIN EACH ACKNOWLEDGE AND AGREE THAT ANY CLAIM, DISPUTE OR CONTROVERSY BETWEEN YOU AND BELKIN ARISING OUT OF OR RELATING TO (1) THIS AGREEMENT, INCLUDING THE VALIDITY OF THIS SECTION, AND (2) YOUR USE OF SOFTWARE AND/OR PRODUCT(S) UNDER THIS AGREEMENT (COLLECTIVELY, THE “DISPUTE”) SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY JAMS, A NATIONALLY RECOGNIZED ARBITRATION AUTHORITY, PURSUANT TO ITS CODE OF PROCEDURES THEN IN EFFECT FOR CONSUMER-RELATED DISPUTES. ANY ARBITRATION SHALL BE CONFIDENTIAL, AND NEITHER YOU, NOR BELKIN NOR THE ARBITRATOR MAY DISCLOSE THE EXISTENCE, CONTENT OR RESULTS OF ANY ARBITRATION, EXCEPT AS MAY BE REQUIRED BY LAW OR FOR PURPOSES OF ENFORCEMENT OR APPEAL OF THE ARBITRATION AWARD. This Agreement will govern any upgrades provided by Belkin that replace and/or supplement the original firmware and/or Software, unless such upgrade is accompanied by a separate end user license agreement, in which case the terms of that end user license agreement will govern. NOTHING IN THIS SECTION IS INTENDED TO LIMIT THE LIABILITY, UNDER APPLICABLE LAW, OF BELKIN IN RELATION TO DEATH OR BODILY INJURIES. For example, we may provide an automatic update that fixes a security breach or vulnerability to your network. Networking Technical Support Agent Unavailable, Free Ground Shipping on all orders — Details, SOUNDFORM™ ELITE Hi-Fi Smart Speaker + Wireless Charger, https://hqhqjch1kd.execute-api.us-east-1.amazonaws.com/ProdStage. WHETHER OR NOT YOU PREVAIL IN THE DISPUTE, SO LONG AS YOUR CLAIM IS NOT FOUND TO BE FRIVOLOUS BY THE ARBITRATOR AS MEASURED BY RULE 11(b) OF THE FEDERAL RULES OF CIVIL PROCEDURE, YOU SHALL BE ENTITLED TO BE REIMBURSED FOR YOUR COSTS OF ARBITRATION, WITHIN THE SOLE DISCRETION OF THE ARBITRATOR. (E) VENUE. 3. We at Belkin are committed to protecting your privacy. THE ARBITRATION SHALL OCCUR BEFORE A SINGLE ARBITRATOR, WHO MUST BE A RETIRED JUDGE OR JUSTICE, IN ONE OF SIX REGIONAL VENUES CONSISTENT WITH THE VENUE PROVISION BELOW. With the Wemo App, you can control all of your Wemo from anywhere in the world on your Android devices. YOU AGREE TO USE THE SOFTWARE IN COMPLIANCE WITH ALL APPLICABLE LAWS, INCLUDING LOCAL LAWS OF THE COUNTRY OR REGION IN WHICH YOU LIVE OR IN WHICH YOU DOWNLOAD OR USE THE SOFTWARE. IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF BELKIN, ITS AFFILIATES, ASSOCIATES, DEALERS, AGENTS OR SUPPLIERS TO YOU FOR ALL DAMAGES EXCEED THE LESSER OF FIFTY DOLLARS ($50.00) OR THE PRICE YOU PAID FOR THE PRODUCT, THE SOFTWARE OR THE MEDIA CONTAINING THE SOFTWARE. However, the Belkin Privacy Policy referenced herein is subject to change in the manner described in that document. Examples of open source licenses include: (a) GNU's General Public License (GPL) or Lesser/Library GPL (LGPL); (b) the OpenSSL License; (c) the Mozilla Public License; (d) the Berkeley Software Distribution (BSD) License; and (e) the Apache License. Good news… if you do upgrade the app… the Wemo devices do continue to work with ST, google assistant and Homekit. Belkin does not guarantee or promise any specific level of energy savings or other monetary benefit from the use of the Products or Software or any other feature. Control lights and devices from the app, or your voice* Works with Apple HomeKit, Amazon Alexa, and Hey Google for hands-free voice control GENERAL EXCLUSIONS AND LIMITATION OF LIABILITY: SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. In relation to consumers who are entitled to the benefit of the CGA, the media on which Software is provided comes with guarantees that cannot be excluded under New Zealand law, and this Limited Warranty is in addition to any statutory rights such consumers may have under New Zealand law. LIMITED WARRANTY AND DISCLAIMER. BELKIN DOES NOT MONITOR EMERGENCY NOTIFICATIONS AND WILL NOT DISPATCH EMERGENCY AUTHORITIES TO YOUR HOME IN THE EVENT OF AN EMERGENCY. WEMO also works with IFTTT, connecting your home electronics to a whole world of online apps. Wemo Accounts are completely free to use. By using Belkin Products or providing us with your Personal Information, you are accepting and consenting to the practices, terms and conditions described in the Privacy Policy. LICENSE RESTRICTIONS. If the Software is software or firmware embedded on a Product, you must stop using the Product. Software does not include any Open Source Software (as defined below). ALSO, BY USING, COPYING OR INSTALLING THE SOFTWARE, YOU ARE AGREEING TO ALL THE TERMS OF THIS AGREEMENT. YOU UNDERSTAND THAT WITHOUT THIS PROVISION YOU MAY HAVE HAD A RIGHT TO ARBITRATE A DISPUTE ON A CLASSWIDE OR REPRESENTATIVE BASIS, AND THAT YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THOSE RIGHTS AND AGREE INSTEAD TO ARBITRATE ONLY YOUR OWN DISPUTE(S) IN ACCORDANCE WITH THE PROVISIONS OF THIS SECTION. Eventually, everyone will need a Wemo Account. Just enter your email below. THIRD PARTY PRODUCTS AND SERVICES. WEMO also works with IFTTT, connecting your home electronics to a whole world of online apps. In addition, application of the App Store’s terms of use may result in other terms of this Agreement not being applicable to the Software or applying in a different way than this Agreement states. U.S. GOVERNMENT USERS: The Software and user documentation qualify as “commercial items” as defined at 48 C.F.R. Open it and create an account. * Learn More. When controlling your Wemo devices, your App will communicate with the Wemo Remote Cloud Server which relays commands from your App to your Wemo Devices. BELKIN, LINKSYS, WEMO and many product names and logos are trademarks of the Belkin group of companies. YOU FURTHER ACKNOWLEDGE THAT THE SOFTWARE AND ANY RELATED PROGRAMS AND DOCUMENTATION ARE NOT CERTIFIED FOR EMERGENCY RESPONSE OR INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE FAILURE, DELAY OR ERRORS OR INACCURACIES IN THE DATA OR INFORMATION PROVIDED BY THE SOFTWARE COULD LEAD TO DEATH, PERSONAL INJURY OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE, INCLUDING WITHOUT LIMITATION IN CONNECTION WITH THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, LIFE SUPPORT OR WEAPONS SYSTEMS. Creating a Wemo Account allows you to link your Wemo devices to an email address and password, protecting your Wemo network from unauthorized users. License and copyright information for the Open Source Software are disclosed in the Product documentation, within the “Support” tab on Belkin websites and within the “Contact Us” section on Belkin websites. You hereby acknowledge that the Software may contain Open Source Software (as defined below). 12.212. Belkin International, Inc., including all affiliates and subsidiaries (“Belkin”, “us” or “we”) thanks you for choosing one of our Belkin, Belkin or WeMo products (the “Product”). While Belkin is not required to do so, Belkin may provide you with upgrades or updates to this Software. However, in the event of a conflict or inconsistency between the English and any non-English versions, the English version of this Agreement shall govern, to the extent not prohibited by local law in your jurisdiction. While this did reduce dependence on cloud services for Wemo devices, the mobile apps have always had issues discovering devices on local networks. EXCEPT FOR THIS LIMITED WARRANTY ON MEDIA, SUBJECT TO SECTION 11 AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE AND ANY RELATED PROGRAMS AND DOCUMENTATION IS PROVIDED TO YOU “AS IS,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND. IF YOU ARE NOT COMFORTABLE WITH USING THE PRODUCT AFTER READING THE SAFETY WARNINGS, YOU MUST RETURN THE PRODUCT TO YOUR PLACE OF PURCHASE AND STOP USING THE SOFTWARE. GENERAL TERMS. 2. No provision of this Agreement may be waived, modified or superseded except by a written instrument accepted by Belkin and you. HOWEVER, WITH RESPECT TO SOFTWARE PROVIDED, IF YOU ARE A CONSUMER AND YOU LIVE IN A COUNTRY WHERE BELKIN MARKETS OR PROMOTES THE SOFTWARE, LOCAL LAW MAY REQUIRE THAT CERTAIN CONSUMER PROTECTION LAWS OF YOUR COUNTRY OF RESIDENCE APPLY TO SOME SECTIONS OF THIS AGREEMENT. Your mobile device can’t reach the Wemo cloud. YOU ARE SOLELY RESPONSIBLE FOR (AND BELKIN DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO YOUR HOME, HVAC SYSTEM, ELECTRICAL SYSTEM, PLUMBING, PRODUCT, OTHER PERIPHERALS CONNECTED TO THE PRODUCT, COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS AND PETS IN YOUR HOME, RESULTING FROM YOUR MISUSE OF THE SOFTWARE, PRODUCT AND RELATED PROGRAMS AND DOCUMENTATION. Download the Wemo app and control your lights, appliances, or a whole room from your couch, coffee shop, or the Caribbean. But the only way to get a device deleted from your cloud account is for the belkin team to do it. Reprogram your overseas managed cloud IoT devices for safe local access. 4. A Wemo Account is a new, more secure way for you to manage your Wemo® devices. Shop now and get free shipping on all US orders. 8. LICENSE GRANT. Explore the myQ app, smart garage products, services, integrations and partners for smarter home and garage access. Design diagrams, collaborate and comment. EXPORT CONTROL LAWS: You agree that the use of the Software is subject to U.S. and local export control laws and regulations. If you are located in the United States, Section 17 applies to you: 17. The warranties and remedies set out in this Agreement are exclusive, and, to the extent permitted by law, in lieu of all others oral or written, express or implied. It is your responsibility to back up your system, including without limitation, any material, information or data that you may use or possess in connection with the Product or Software, and Belkin shall have no liability for your failure to back up your system or any material, information or data. Our privacy practices are described in the Privacy Policy, as well as in separate notices given when an app, product or service is purchased or downloaded. BELKIN CUSTOMER SUPPORT CONTACTS CANNOT BE CONSIDERED A LIFESAVING SOLUTION AND THEY ARE NOT A SUBSTITUTE FOR EMERGENCY SERVICES. Notwithstanding anything to the contrary in this Agreement, by using the Software, you acknowledge and agree that it is solely your responsibility to understand the terms of this Agreement, as well as the terms of use of any App Store that may be relevant to the Software or the Product. Often, setting up multiple Wemo devices and getting them to work together is a difficult, arduous task. “You” may also mean a person who has downloaded the Software from an authorized website, such as http://www.belkin.com or from an authorized application market or store, such as Apple’s App Store or Google Play (each such application market or store is referred to in this Agreement as an “App Store” and collectively as “App Stores”). … If any condition, warranty or guarantee is implied into this Agreement or imposed on Belkin under AU/NZ Applicable Laws and cannot be excluded, but Belkin has a choice of a remedy, then Belkin’s liability for breach of the condition, warranty or guarantee is limited to one or more of the following, at Belkin’s option: (a) in the case of goods, the replacement of the goods or the supply of equivalent goods, the repair of the goods or refunding the payment for the goods if it would be unreasonable to expect the products to be repaired; or (b) in the case of services, the supplying of the services again, or the payment of the cost of having the services supplied again. I believe this is because the devices have yet to migrate to tHe new Wemo cloud because it is broken. Wait until they resolve their new cloud account mess. OPEN SOURCE SOFTWARE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT CHECK THE BOX OR CLICK THE BUTTON AND/OR DO NOT USE, COPY OR INSTALL THE SOFTWARE, AND UNINSTALL THE SOFTWARE FROM ALL DEVICES THAT YOU OWN OR CONTROL. Here are some benefits you will receive when using Wemo Accounts: Enhanced security by having more control over who has access to your Wemo devices, Improved control system means less unavailable devices, Less hassle when changing networking equipment. The WeMo Light Switch allows you to control your home lighting using just your phone or tablet. My conclusion - something about Wemo and reconnecting to a WiFi router after a change / upgrade - takes an unknown extra amount of time for it to FULLY update/sync (possibly between the devices, the app, the WiFi and the *Wemo cloud account*) so it is recognized and available to … YOU ARE RESPONSIBLE FOR COMPLYING WITH ANY SAFETY WARNINGS AND PRECAUTIONS THAT ACCOMPANY THE PRODUCT. Any replacement media will be warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer. At all times your information will be treated in accordance with the Belkin Privacy Policy, which is incorporated by reference into this Agreement and can be viewed here. IMPORTANT NOTICE REGARDING YOUR CONSUMER RIGHTS. The WeMo system only allows you to use one SSID with a user account. Follow all steps according to the Wemo App to connect your Wemo device to your network. It prompts me to enter an email, password then nickname, then it just thinks for a while and errors. 41 In cases where it is critical, accessing information through the Software is not a substitute for direct access of the information in the home. Wemo, the maker of well known smart plugs, switches, and more, has a device management problem. The new account system shifts all of the device management away from your local network and onto cloud services, which should reduce problems with the Wemo apps and integrations with third-party services. YOU UNDERSTAND THAT WITHOUT THIS PROVISION YOU WOULD HAVE HAD A RIGHT TO LITIGATE A DISPUTE THROUGH A COURT BEFORE A JURY OR JUDGE, AND THAT YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THOSE RIGHTS AND AGREE INSTEAD TO RESOLVE ANY DISPUTES THROUGH BINDING ARBITRATION IN ACCORDANCE WITH THE PROVISIONS OF THIS SECTION. Belkin hereby grants you the right to use: (i) where your Product is not a “Small-Medium Business or SMB” branded Product, for your personal, non-commercial purposes; or (ii) where your Product is a “Small Medium Business or SMB Product, for your personal or commercial use; copies of the Software in object code form on devices that you own (or, in the case of firmware, one copy of the firmware in object code form solely on the Product relating to the firmware). If your use of the Software is subject to an App Store’s terms of use, then in the event of any conflict or ambiguity between the terms of this Agreement and such App Store’s terms of use, the App Store’s terms of use will govern, but only to the extent necessary to resolve such conflict or ambiguity, and the terms of this Agreement will otherwise remain in full force and effect. Belkin's support page explains that online accounts will become mandatory for Wemo devices at some point in the future, and they are required starting today if you want to connect Wemo devices to services like Alexa, IFTTT, and Google Assistant. If the discovery configuration item is set to false, then automatic discovery of WeMo devices is disabled both for the wemo integration and for the discovery component. Sign up today for the latest news and product updates from Belkin. The following information is necessary for creating a Wemo Account: Please see our privacy notice for more information at, Your Wemo devices must be connected to a network with internet access, A valid email address to set up your Wemo Account, A compatible smart device running iOS or Android™. But I must admit, I phased out my Wemo about a montH after their new cloud accounts. Supported devices will be automatically discovered if the optional discovery configuration item is omitted or set to true or if the discovery integration is enabled. Belkin will not sell or rent your email address. A Wemo Account is a new, more secure way for you to manage your Wemo® devices. All U.S. Government users acquire the Software and user documentation with only those rights herein that apply to non-governmental customers. The Wemo Motion Sensor can be placed anywhere, as long as it can access the same Wi-Fi network as the Wemo devices it is intended to control. All devices show as not detected in app. ALL LIFE THREATENING AND EMERGENCY SITUATIONS SHOULD BE DIRECTED TO THE APPROPRIATE EMERGENCY RESPONSE SERVICES IN YOUR AREA. Error try again on sign in. Subscribe to Android Police's weekly newsletter, with the biggest stories, latest deals, and insight on the week's news. IN THOSE JURISDICTIONS WHERE IT CAN LAWFULLY DO SO, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BELKIN, ITS RESELLERS AND ITS SUPPLIERS HEREBY DISCLAIM AND EXCLUDE ALL OTHER WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, ACCEPTABLE OR SATISFACTORY QUALITY, NON-INFRINGEMENT, TITLE, FITNESS FOR A PARTICULAR PURPOSE, LOSS OF OR DAMAGE TO DATA, LACK OF VIRUSES OR FREE FROM VIRUS OR MALWARE ATTACK, SECURITY, PERFORMANCE, LACK OF NEGLIGENCE, WORKMANLIKE EFFORT, QUIET ENJOYMENT, THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET YOUR REQUIREMENTS, OR THAT YOUR USE OF OR THE PERFORMANCE OF THE SOFTWARE AND RELATED INFORMATION, PROGRAMS AND DOCUMENTATION WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SOFTWARE WILL BE CORRECTED, OR THAT YOUR USE OF THE SOFTWARE AND RELATED INFORMATION, PROGRAMS AND DOCUMENTATION WILL GENERATE ACCURATE, RELIABLE, TIMELY RESULTS, INFORMATION, MATERIAL OR DATA. EACH OF THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS AND THE UNITED NATIONS CONVENTION ON THE LIMITATION PERIOD IN THE INTERNATIONAL SALE OF GOODS IS HEREBY EXPRESSLY EXCLUDED AND WILL NOT APPLY TO THIS AGREEMENT.

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