But it’s just problem after problem they lack organization, communication and principles. If you're on the fence about going to Now Sapphire, I highly recommend this resort! Does Now Sapphire Riviera Cancun have any great views? Ratings based on 994 Verified Reviews. I left a 5 star review for them & I figured since this was the sister hotel we would get the same experience. See 10,583 traveler reviews, 10,493 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #9 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I stayed at the Jade Riviera two weeks ago and got AMAZING SERVICE & really enjoyed my trip. The hibachi chef Ricardo is so amazing that we ate there two days in a row can’t wait to come back, Dear Guest, We love your review title "Best resort ever"! Dear Guest, Thank you for sharing your review on Tripadvisor about your stay at the Now Sapphire Riviera Cancun. We had an ocean view Jr. Suite. 11 MZ. fantastic). To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser. Stayed in September 2020 I traveled with my friend to Now Sapphire as the first ever all-inclusive vacation for both of us. Book Now Sapphire Riviera Cancun, Riviera Maya on Tripadvisor: See 10,575 traveller reviews, 10,481 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #9 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The shows at night were VERY entertaining (we typically do not go to the shows but these were. Yes, free parking and valet parking are available to guests. At Now Sapphire, these amenities include Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room, 24-hour Coco Cafe & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada, and Mexico with Unlimited Connectivity. Special thanks to Luigi, Karley, Javier & Antonio for all of the great times and fun conversation. None of the restaurants were open by the time we were done checking in. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. I’ve spoken to 3 separate couples that had similar issues. They are clearly short staffed. They are clearly short staffed. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. It's all wristband-free! Enjoy free WiFi, 3 outdoor pools, and 7 restaurants. I know extended stays that are better than this place. The bed is hard, i had to ask for a robe and slippers, you only get 2 flimsy DIRTY (red stains) pillows! The four-pearl Now Sapphire Riviera is a family-friendly all-inclusive option that's just 20 minutes south of Cancun International Airport. Are any cleaning services offered at Now Sapphire Riviera Cancun? Pillows are nice but we chose to bring out own because we knew that we would have a hard time adapting to the bed. We are UVC club members and opted to upgrade to the master suite to have an oceanfront view (worth the extra money IMO). Thought with being UVC it would be fast but it still took us an hour. They were fun, kind, humorous and always smiling! Our 360-degree quality, safety, and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We hope to restore your confidence with our service. We traveled in Dec 2020 so there are still some COVID limitations/precautions that are implemented. Save your money try another resort but the AM Resort Brand is not the best. Would the check in process could still be easier/smoother. Response from Olivia Rodriguez, Sales at Now Sapphire Riviera Cancun, Review collected in partnership with this hotel. 34K likes. No food, poor service, the best service we got was from the bell boy who brought our bags and attempted to change our views on this place. None of the restaurants were open by the time we were done checking in. Dear Guest, Thank you for sharing your review on Tripadvisor about your stay at the Now Sapphire Riviera Cancun. Top room amenities include a minibar, air conditioning, and a flat screen TV. The entertainment crew and staff were phenomenal! This is not a retreat, or a getaway!! They really made the guests feel welcomed and part of the “family”. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. We traveled in Dec 2020 so there are still some COVID limitations/precautions that are implemented. Due to Covid, some amenities were closed, but the Lemon Grass restaurant was open that night and had some of the best sashimi we’ve had in Mexico. View deals for Now Sapphire Riviera Cancun, including fully refundable rates with free cancellation. 43 Sapphire Resorts Reviews and Complaints @ Pissed Consumer Here's a review of NOW Sapphire! I am sitting in my room now pissed off that these people took my money and gave me poop! Keep in mind this is my moms birthday and we tried to make it special but EPIC FAIL coming to this place has been a disaster! WiFi is free, and this resort also features 3 outdoor swimming pools and 7 restaurants. Sapphire Resorts was first mentioned on PissedConsumer on Jan 05, 2017 and since then this brand received 43 reviews.. Sapphire Resorts ranks 224 of 1188 in Hotels and Resorts category. The pictures are not what you receive. About Now Sapphire Riviera Cancun Just a mere 15 minutes from Cancun International Airport, Now Sapphire Riviera Cancun, a AAA Four Diamond award-winning resort offers Unlimited-Luxury® with a collection of amenities, led by unlimited gourmet food and premium beverages, pool and beach wait service, and 24-hour room and concierge service, comes without the wristband many resorts require. With impressive Mayan architecture and Unlimited-Luxury® privileges, Now Sapphire is the perfect vacation destination for … See 10,584 traveler reviews, 10,493 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #9 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I taught in the gazebo over the pool - it was beautiful! It's been a pleasure to hear that you enjoyed your Preferred Club Master Suite, the best-in class CleanComplete Verification™ protocols, shows, oven pizza, French restaurant, and service. Continue your visit to www.tripadvisor.ca, Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. At Now Sapphire, these amenities include Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room, 24-hour Coco Cafe & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada, and Mexico with Unlimited Connectivity. Awesome staff & Beautiful resort: Now Sapphire Riviera Cancun - See 10,525 traveller reviews, 9,632 photos, and cheap deals for Now Sapphire Riviera Cancun at Tripadvisor. Now £134 on Tripadvisor: Now Sapphire Riviera Cancun, Riviera Maya. Top room amenities include a minibar, air conditioning, and a flat screen TV. This was a set up for failure. The website claims it’s all inclusive but then they play you when you arrive. Is Now Sapphire Riviera Cancun accessible? Which room amenities are available at Now Sapphire Riviera Cancun? This award is determined by the millions of personal reviews … I have to stay here for another 3 days. We are so happy to hear that you had a great time. Prices are the average nightly price provided by our partners and may not include all taxes and fees. arrived it wasn’t even hot it was barely warm like it sat out for 20 mins! The mobile app also allows guests to view the schedules of all events, activities, and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation. Greetings from sunny Cancun! Is Now Sapphire Riviera Cancun accessible? 4.3 out of 5 80% of guests recommend. Rooms, a banquet room, and this resort also features 3 outdoor swimming and. 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